Privacy Policy
Whitestone Consulting (“Whitestone”, “we”, “us”) respects your privacy and is committed to protecting your personal information in line with the Privacy Act 2020 and its Information Privacy Principles. Legislation New Zealand+1
This policy explains what we collect, why we collect it, how we use it, and your rights.
Last updated: 16 December 2025
1) What is “personal information”?
“Personal information” means information about an identifiable individual (for example, your name, email address, phone number, and other details you provide). Privacy Commissioner
2) What we collect
We may collect personal information when you visit our website, contact us, book a session, or request resources.
This can include:
- Identity & contact details: first name, last name, email, phone number.
- Business-related details: information you share about your business, role, goals, or challenges.
- Communications: messages you send us (via forms, email, or phone).
- Website usage data: pages viewed, time on site, device/browser information, approximate location, and referral source (typically via cookies/analytics tools).
You can browse the website without providing personal information, but some features (like booking, forms, or downloads) will require you to provide details.
3) How we collect your information
We collect personal information:
- Directly from you when you fill in a form, book a call, download a resource, or contact us.
- Automatically through standard website technologies (e.g., cookies and analytics) when you use our site.
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4) Why we collect and how we use your information
We collect and use personal information for purposes connected to our consulting services, including to:
- respond to enquiries and communicate with you
- book and deliver a Value Driver Session or other services you request
- provide requested resources (e.g., downloads)
- improve our website, content, and customer experience
- keep internal records of enquiries and engagements
- send updates or marketing communications where permitted (see section 9)
We aim to only collect information that is necessary for these purposes and handle it fairly and transparently. Privacy Commissioner
5) Who we share your information with
We may share personal information with trusted third parties only when necessary, including:
- service providers who help us run our website and business systems (e.g., website hosting, form tools, booking tools, email/CRM systems, analytics)
- our professional advisers (e.g., legal, accounting) where needed for business purposes
- law enforcement or regulators if we are required to do so by law
We do not sell your personal information.
6) Overseas storage and disclosure
Some of our service providers may store or process information outside New Zealand (for example, cloud hosting or analytics platforms).
Where personal information is disclosed overseas, we will take reasonable steps to ensure appropriate safeguards are in place, consistent with Privacy Principle 12. Privacy Commissioner+1
7) How we protect your information
We take reasonable steps to protect personal information from loss, misuse, and unauthorised access, modification, or disclosure. This includes using reputable providers, access controls, and security practices appropriate to the sensitivity of the information.
No method of transmission or storage is completely secure, but we work to maintain appropriate safeguards.
8) How long we keep your information
We keep personal information only for as long as it is needed for the purposes described in this policy, including meeting legal, accounting, or reporting requirements. When it is no longer required, we will take reasonable steps to securely delete or de-identify it.
9) Marketing communications
If you opt in (or where otherwise permitted), we may send you updates, insights, or information about Whitestone.
Commercial electronic messages must comply with New Zealand’s anti-spam rules, including providing accurate sender details and an unsubscribe option. Legislation New Zealand+1
You can unsubscribe at any time by using the link in our emails or contacting us.
10) Cookies and analytics
Our website may use cookies and similar technologies to:
- enable site functionality
- understand how visitors use the site
- measure and improve performance and content
You can manage cookies through your browser settings. Blocking some cookies may affect how the website functions. Privacy Commissioner+1
11) Your rights: access and correction
You have the right to:
- request access to personal information we hold about you Privacy Commissioner
- request correction of your personal information if you believe it is wrong Privacy Commissioner
To make a request, contact us using the details below.
12) Complaints
If you have a privacy concern, please contact us first so we can try to resolve it.
If you’re not satisfied with our response, you can complain to the Office of the Privacy Commissioner. Privacy Commissioner+1
13) Third-party links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. We recommend reviewing their privacy policies.
14) Changes to this policy
We may update this Privacy Policy from time to time. The latest version will be published on our website with the updated date.
15) Contact us
If you have questions, requests, or complaints about privacy, contact:
Email: info@whitestone.com
Phone: +00123 789 7465
Location: 123 Office Location
